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Building Trust – Part One

Trust is one of the most foundational qualities of effective teams. Figuring out how to build (or repair) trust is a topic that is on the minds of many nonprofit leaders. This week we offer part 1 of our thoughts on this important topic, focusing on how we can examine our own ‘trustworthiness’ and what we can do to ensure we are ‘showing up’ in a way to serves to build trust. We invite you to join us!

building trust

 

[Alicia Davis] Trust. Trust is a big word. Trust matters tremendously, and we have been hearing from our nonprofit leaders. There is a depth and breadth to being trustworthy, as well as building trust on teams that people need support around.

[Stacie Watson] Yes, absolutely. You know, I often feel, as a person that works with leaders and teams all the time as you do, that trust is maybe the most foundational thing that matters to teams…

[Alicia Davis] Yes…

[Stacie Watson] And it is really easy, I think, for all of us, when we’re not feeling like the trust on the team or within the organization is where we want it, to automatically focus on others. It’s just a very human inclination that we do that. And so what we thought we would do is kind of maybe talk about trust in a couple of parts, and today, we want to focus on really starting with ourselves. Because guess what, the only person we have really any control over at all is ourselves. And so it’s really thinking about, how can I show up in a way that is quote-unquote trustworthy, right?

[Alicia Davis] Right. And some of this was inspired by Steven M.R. Covey’s book on the Speed of Trust. So it’s a great resource if you’re interested in learning more, and it’s very much about our character and our competence. And our character is all about – what do I stand for? What are my values? Do I have the integrity to stand behind them? And what is my intention, in my words, in my actions, and in my follow-through? So, how do we show up in the way that we would want others to, maybe model, at least to be inspired by, right?

[Stacie Watson] Right! Yeah, and I think, you know, then we think about competence, and, you know, really making sure that, you know, we’re walking the talk right that the work that we’re doing is in alignment with what we are supposed to be doing, and that we’re really doing to the best of our ability, the work that is ours to do, and we’re doing it in a reliable and dependable way, again, without being able to control everyone else around us, but starting with ourselves. And it’s an interesting idea. This idea of competence is in terms of how we can build trust. Because if people know that, if Stacie says she’s going to do something, she’ll do it… That’s trust building, right?

[Alicia Davis] That’s right. It’s the follow-through. It’s the walking. It’s not just talking the talk. It’s walking the walk, right? You’re going to follow through. I mean, it’s, it’s all the little things. One of the people in a session yesterday was like, you’re putting in the little deposits in the “trust bank,” right? Like, everything that you do that engenders trust in another person, it matters; the little things matter. And so we would just invite you to – both for yourself, like, what feels really trust-building within you? Like, how do you want to show up? And then one little action that you can take for yourself or with another person to build that trust, right?

[Stacie Watson] Yeah.

[Alicia Davis] So thank you so much. I’m Alicia Davis…

[Stacie Watson] I’m Stacie Watson…

[Alicia Davis] Feel free to reach out to us at info@TLStransforms.com, and we’ll have a part two on this in terms of building team trust. Stay tuned… thanks.

[Stacie Watson] Thank you.