Participants will explore how to support themselves and others when experiences of loss and grief occur, regardless of the reason. The group will discuss how increasing one’s sense of empathy and compassion can provide important balance during these challenging times in work and life.

This session will address specific approaches to written and verbal communications that can increase efficiency and effectiveness. Participants will have the opportunity to complete a Personal Action Plan to assist them in carrying key themes and approaches from the program into daily practice.

This session will emphasize how to act with more confidence when communicating in real-world situations. Participants will explore the role that body language, beliefs and delivery impacts confidence.

This session explores the impact of presence and preparation to facilitate effective meetings and sessions. Participants will address specific approaches to written and verbal communications that can increase efficiency and effectiveness.